Installation & support

Installation, support & service

We offer flexible options to support the installation and commissioning of your project. We understand that steam systems can be complex with a wide variety of trap vendors and configurations on any given site. Sites featuring confined spaces, high level (working at height) and physical barriers to trap access present additional challenges. We offer a wide range of mounting options, support tooling and custom configurations for special requirements.

Installation & support

Customer Self-Install: Our monitors are designed for ease of installation. Monitors clamp can be clamped to pipework by using simple brackets and support a variety of mounting options. To support you, we provide installation and set-up documentation, remote commissioning and support services.

DCO On-site Installation: For larger projects and direct sales, we offer on-site installation as part of a project service and can fit your monitors and gateway. Furthermore, we can provide on-site training for your engineers and work with your team beforehand to ensure a successful implementation. Please let us know if you would like a quote.

Partner Installation Support: Our sales partners also offer installation services through their own engineering teams. We support our partners and work side-by-side with them to ensure the success of their monitoring solutions implementations.

DCO offer onsite installation of our steam trap monitoring solutions

After-sale service

As part of our after-sale service, we provide ongoing support for your project including continuous improvements to the dashboard and hardware updates. Because we are committed to reviewing our products regularly, this means we pass our improvements on to you. Clients benefit from new features and improved functionality as part of our Annual Data Service.

What monitoring solutions do you need? We are happy to discuss how DCO Systems can implement or upgrade and extend your existing monitoring efforts. To get started with DCO’s affordable monitoring tools, go to our contact page or email us at info@dcosystems.co.uk.

3 Global Business Park
14 Wilkinson Road
Cirencester GL7 1YZ
United Kingdom

+44 (0)1285 359059
info@dcosystems.co.uk

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