Support

Exceptional support 

We are committed to providing you with exceptional support. Our hardware and software support services can help you prevent and resolve issues quickly. We believe that applying the Industrial Internet of Things (IIoT) isn't a one-off installation. Rather, it is the beginning of a long-term partnership based on helping you to achieve more, compete better and adapt to industry changes.

We have designed our products to give you the maximum benefit in the simplest possible format. Our equipment sensors are virtually maintenance free and our dashboard analytics are organised in an easy-to-read format. We understand your equipment and the valuable information that can collected. Our equipment sensors will help you to identify quality control issues, energy loss and help to pinpoint equipment when it needs to be replaced. Furthermore, we offer scaleable solutions, as your business and operation grows, we can add more sensors to new equipment using our whole system monitoring approach. We can help you compete in an ever-changing manufacturing environment and help you to save time and money.

Training & support

We provide comprehensive training on how to maximise the benefits of our equipment sensors and dashboard analytics.  Our products come with professional installation, proactive maintenance and immediate repair service.  For our monitoring software, the dashboard is customised and configured for ease of understanding the components and analytics being collected.

Innovation

We provide regular dashboard upgrades and  customisations as required. As upgrades and advances in technology are developed, we will share those improvements with you.

Knowledge

With experience in the steam industry, we have a greater understanding of the information valued by Original Equipment Manufacturers (OEM's) and engineers.

Ready to take control? Get in touch.

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